There are three stages: Triage, Confirmed, and Acknowledged.
The ticket will then become 'Acknowledged'. A ticket must need at least nine other players to confirm the issue within thirty days, then the ticket's status will become 'Confirmed', and CIG developers will look at the bug report. Elsewhere in the Star Citizen 'verse, the UK Advertising Standards Authority told Cloud Imperium Games their marketing surrounding ship sales must be clearer after an ad standards complaint. The Issue Council is a public bug reporting system, used for the community to report bugs in game. The Issue Council is a public bug reporting system, used for the community to report bugs in game. Finally, with all the wealth accumulated by players, the Star Citizen team wants to gather further data into how exactly players are spending this money. Additionally, due to some lingering account issues experienced by some players, this wipe will help address and remedy those problems. The team also notes Reputation has undergone considerable tuning since 3.13. The reason for this break-up is to allow the team and community flexibility as which parts will see a wipe, thus reducing impact to the community and game overall. However, as the Star Citizen team notes, the wipe will be broken up into three parts including Item, Wallet (aUEC), and Reputation. Downdetector only reports an incident when the number of problem reports is significantly higher. It is common for some problems to be reported throughout the day. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. We are very sorry for any frustration that may cause, and are taking steps to mitigate this in the future.Īdditionally, the 3.15 database wipe is upon us. Star Citizen outages reported in the last 24 hours. It's important to note that for the duration of when this bug was active, some aUEC lost is unable to be recovered. Star Citizen outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Explore Public Telemetry Issue Council Explore our community-driven tool where users can report on issues they encounter while playing the game, and upvote issues to help the developers prioritize. Server Connection Game Play Website Something else. See game performance on machines from around our community, and get a sense of how your build will measure up. Players logging back in after 2320 UTC on September 13 should now see aUEC values on their account that represent the most up to date values stored in the backend services. Select the option you are having issues with, and help provide feedback to the service. Fortunately, given the volume of reports, Cloud Imperium Games were able to track down the issue and address it head on.Ī hotfix was rolled out which should now mean you'll see proper aUEC currency in your wallets moving forward. It seems many players logged bug reports with the Issue-Report Council regarding missing aUEC currency.